Staff


Click on one of the people below to find out more information.

Sales

Warren Paugh
Dealer Principal


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Riley Thompson
General Sales Manager
410-461-7000

Riley brings over a decade of automotive experience to the Norris Automotive Group. He is a certified NSX Specialist and an Acura Precision Team Award winner. He has worked in nearly every capacity of the dealership and spanned the East coast from his hometown of New Orleans all the way up to New York City.  He met his wife in New Orleans during the post-Katrina recovery efforts and currently resides in historic Ellicott City with their two children.  He is a passionate Saints fan and goes to one away game a year with his father on a quest to visit each of the NFL stadiums across the country.  He looks forward to serving you and your family by ensuring a respectful, smooth and enjoyable car buying experience.

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Chase Waganer
Sales and Leasing Consultant
410-461-7000

Chase Waganer is currently a student at Towson University working towards a degree in Accounting. His goal is to make each Norris Acura customer as comfortable as possible, and to provide them with the most fluid and seamless experience. In his downtime, Chase enjoys traveling to different countries, as well as playing golf and basketball. He also cheers on the Pittsburgh Steelers when the season rolls around. 

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Chris Watson
Sales/Leasing Consultant
(443) 574-1232

Chris has spent the last 22 years doing what he loves: building and maintaining long-term relationships with clients while sharing his expertise and knowledge of all Acura products to ensure a pure satisfaction during every driving experience. As a proud native of Philadelphia and Morgan State alum, attention to detail, responsiveness and excellence are all qualities Chris brings to each client interaction. You can call or text this Council of Sales Excellence Acura Gold Master Award winner and NSX Specialist Sales Consultant today. Driving a top-performance vehicle begins with a top-performing sales consultant!

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Donnell Newton
Sales/Leasing Consultant
(443) 574-1233

Silver Member - Acura Council of Sales Excellence

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Jay Lee
Sales and Leasing Consultant
410-461-7000

Jay Lee was born in South Korea and has been in the U.S. since 2010. Before becoming a Sales Consultant, Jay was a commercial and residential electrician for four years but has found his niche at Norris Acura. Outside of work, he enjoys staying up to date with street fashion, like sneakers and streetwear. He speaks both English and Korean, so he can help customers in either language. It's important to him to build relationships with his customers, even after the sale, to ensure they have a great buying experience.

안녕하세요, Jay Lee 입니다. 저는 한국에서 태어나 자랐고 미국에는 2010년도에 왔습니다. 미국이라는 큰 나라에서의 생활을 즐기고 있습니다. 저는 스트릿패션을 좋아하고, 스니커즈와 스트릿 옷을 즐겨입고 모으는것을 좋아합니다. 저는 차 세일즈 컨설턴트 이전에 전기기사로 4년간 일했던 경력이 있습니다. 그런데 세일즈 컨설턴트라는 직업에 매력을 알게되고, 제가 좋아할만한 일이라는걸 느끼게되어 시작하게 되었습니다. 저는 다른 손님들을 만나 자동차와 삶에 대해 이야기나누며 친해지는걸 좋아합니다. 저는 영어와 한국어를 구사하며, 한국어가 편하신 한국분들에게는 한국어로 도와드릴 수 있습니다.

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Jordon Bates
Sales and Leasing Consultant
410-461-7000

Jordan has always had a passion for automobiles, starting with his racing career at the young age of 13. Now 15 years later, he is able to use his knowledge and experience on and off the track to provide clients with the best technical support possible, which in turn can help make a purchase worry free. Thank you for choosing Norris Acura, and Jordan looks forward to helping you! 

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Kevin Thomas
Sales Consultant
410-461-7000

Kevin is committed to serving each of Norris Acura's clients to the best of his ability. His favorite aspect about being a Sales Consultant is meeting new people and hearing about their stories. When he's not at work, he enjoys watching football and going to the beach. He looks forward to helping with your next vehicle purchase!

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Michael White
Sales/ Leasing Consultant

Michael has been with the Norris Auto Group since 2014. Prior to that, he was a Service Writer for Towson Ford, and before that, worked as a Customer Service, Sales and Retention Manager at Comcast Cable for 30 years. In his free time, he enjoys cooking, spending time with family and riding his motorcycle!

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Steven Cruz
Sales Consultant
410-461-7000

Steven Cruz has been selling since he started to crawl, so he's well-versed in providing great customer service. He's committed to helping customers get in the right vehicle for them, no matter their situation. Steven also speaks Spanish, so he's available to help our Hispanic community as well. When he's not working, he enjoys playing basketball and soccer. He also enjoys delicious smoothies from Tropical Smoothie Café!

Mi nombre es Steven Cruz, soy Peruano y llevo tres anos vendiendo carros. Ayudando a la comunidad hispana para el area del DMV.

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Service

Steve Zimmerman
Service Manager
(443) 574-1241


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Rob Squibb
Assistant Service Manager
(443) 574-1243


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Val Casuso
Service Advisor
(443) 574-1249


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Devin Dargan
Service Consultant
410-461-7000


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Tim Kral
Service Consultant
443-574-1226


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Jason Shephard
Service Consultant
443-574-1284


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Anishia Mills
Service Advisor
(410) 461-7000


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Zachry Brinker
Service Cashier
410-461-7000


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Finance

Ron Speert
Finance Manager

Ron has 25 years of automotive financing experience, with a specialty in challenged credit. He's dedicated to helping customers get into the car they want, no matter their situation. In his spare time, he enjoys being with his wife, children and grandchildren. He also likes playing golf and going to Ravens games, especially since he is an original Ravens season ticketholder! 

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Garvey Nushann
Finance Manager
(443) 574-1229

Garvey has been in the automotive industry for 12 years, all of which were spent with Norris Automotive Group. He was born in Liberia and has been living in the U.S. since 1995. He met his wife at University of Maryland College Park, and they got married in December 2014. Their family, which includes their Pomeranian named Jojo, grew when their daughter, Aspen, was born in June 2017. In his spare time, Garvey loves spending time with family, biking and watching Ravens and Terps games.

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