• Sales: (410) 461-7000
  • Service: (443) 574-1240
  • Parts: (443) 574-1312

8559 Baltimore National Pike Ellicott City, MD 21043

Info

Testimonials from People Like You!

We appreciate every customer who takes the time to give us valuable feedback, and in exchange, we want to share a few of those testimonials with you. 

 

  • "[Service advisor Anishia] is wonderful, and she greets me by name every time I come in. This last time, I didn't have an appointment for service, just walked in, and she greeted me by name right away. She is an asset to your company." --Gregory

  • "The service personnel are accurate and always on point with their estimates. Always a great service experience at Norris." -Larry

  • "This is by far the best Acura dealership for service in the state of Maryland. Normally, I would be taking an out of warranty car to a repair shop for service, but the employees of Norris in Ellicott City are a pleasure to deal with and repairs/maintenance services are reasonably priced."

  • "Service writer Rob is always pleasant, and he is always courteous and a pleasure to work with. My vehicle was ready in less than an hour! One of the main factors for buying our vehicles from Norris Acura is the service."

  • "Andrew was frank and upfront with us about our transaction. Other dealers we talked to were playing games about the price they could offer us, but we never felt that way with Andrew, who aided us in comparing their pricing. We could have saved money going with the other dealers, but their tactics turned us off."

  • "The service I have received at Norris Acura has been exemplary. I will not take either of my Acuras anywhere else for service. Thank you kindly. It's a real relief being able to trust the Dealership to provide you great service on your cars. My 2007 TSX has 213,000 miles on it, and she stills runs like a top. And you guys have been the only ones to do service on her. Much appreciated. Special acknowledgement needs to go to Jeremy Ford. I would invite this guy to my Daughter's wedding, that's how highly I think of him."




Call Us

Norris Acura West

8559 Baltimore National Pike
Directions Ellicott City, MD 21043

  • Sales: (410) 461-7000
  • Service: (443) 574-1240
  • Parts: (443) 574-1312

Hours

  • Monday 9:00 AM - 9:00 PM
  • Tuesday 9:00 AM - 9:00 PM
  • Wednesday 9:00 AM - 9:00 PM
  • Thursday 9:00 AM - 9:00 PM
  • Friday 9:00 AM - 9:00 PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday 11 AM - 4 PM, closed holidays