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Service Center

Welcome to Our Service Department

At Norris Acura West, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining excellent customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

What Happens After I Schedule an Appointment?

Please use our online form to schedule your next service appointment, or call 800-ACURA79. We are standing by to answer your questions and get you in the door as quickly as possible. Upon submitting your information we will:

  • Respond to you promptly via your preferred contact method.
  • Ask any additional questions required to service your vehicle.
  • Confirm your appointment.


Service Department Hours

  • Monday: 7:30 AM - 6:00 PM
  • Tuesday: 7:30 AM - 6:00 PM
  • Wednesday: 7:30 AM - 6:00 PM
  • Thursday: 7:30 AM - 6:00 PM
  • Friday: 7:30 AM - 6:00 PM
  • Saturday: 8:00 AM - 4:00 PM
  • Sunday: Closed

See all department hours

Sales Dept. Hours

  • Monday: 9:00 AM - 9:00 PM
  • Tuesday: 9:00 AM - 9:00 PM
  • Wednesday: 9:00 AM - 9:00 PM
  • Thursday: 9:00 AM - 9:00 PM
  • Friday: 9:00 AM - 9:00 PM
  • Saturday: 9:00 AM - 5:00 PM
  • Sunday: 11:00 AM - 4:00 PM

Service Dept. Hours

  • Monday: 7:30 AM - 6:00 PM
  • Tuesday: 7:30 AM - 6:00 PM
  • Wednesday: 7:30 AM - 6:00 PM
  • Thursday: 7:30 AM - 6:00 PM
  • Friday: 7:30 AM - 6:00 PM
  • Saturday: 8:00 AM - 4:00 PM
  • Sunday: Closed

Parts Dept. Hours

  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed

Contact Information

Norris Acura West

8559 Baltimore National Pike

Ellicott City, 21043
sales Sales:
(888) 348-2905
service Service:
443-574-1240
phone3 Parts:
(443) 574-1235

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Your privacy is important to us.

Norris Acura West takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.