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About

Serving the Ellicott City area, Norris Acura West, located at 8559 Baltimore National Pike in Ellicott City, MD, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!

Hear What Our Customers Have to Say

Norris Acura gave me the best price of the 4
dealerships that I requested from, since they were
very honest about the whole deal. I did not bother
going back and forth with any of the other dealerships
to bargain down the original price. One of the other
dealerships wanted to beat the price, but they were
too far away. Thomas my primary sales person and
his supervisor were very helpful to me with the
purchase. Please thank them for a great job. The
entire process of purchasing this vehicle could not
have gone any better. I was totally satisfied with the
price, the financing and the dealership. I was so
pleased that I signed up for the 60,000 mile
maintenance program they offered me, which by the
way is a great idea. Look forward to the great
relationship I will be having with them for years to
come.

Marc Abel Westminster, MD,

I was overwhelmed with the efficiency and
professionalism that was provided by all of the staff
members at Norris Acura. It was the best car
purchasing experience that I have had; truly painless.

Madeleine Hobik Towson, MD,

Salesperson Donnell Newton and Tyrone, his
Manager, were great to work with and very responsive
to questions and negotiations of vehicle. They have
great customer service and I feel comfortable in
contacting them with any questions or concerns. The
dealership overall made the purchase of my 2009
Acura TL a rewarding experience.

Rose Fleming Qwynn Oak, MD,

Friendly, non pressured sale. Donnell was polite and
professional over the phone and in person. All the staff we spoke with
were courteous and professional. The follow up calls
are quick and non pushy. If I buy another Acura I
would buy from them again. Thanks

Edward Dix New Market, MD,

Christopher Watson made my car buying experience
great!

Valencia Moody Middle River, MD,

My dealership experience was truly exceptional. The
sales representative provided me choices based on
my comfort level. The transition from my trade-in into
a new car was excellent. I am a continued Acura
customer since 2003. I bought my first car from the
exact same sales person (Chris Watson) and I look
forward to my experience with my Acura in the coming
years. This dealership was highly recommended. I
hope to buy a 2011 TL in the next two years. Thank
you Chris Watson (salesperson) & Sonny Weaver
(financial consultant) for your exceptional service.

Thomas Williams Baltimore, MD,

Thomas Wilburn offered us a great e-price on the car.
He was very professional in all dealings that I had with
him via email & phone. He was able to find the car I
wanted quickly.  He was very friendly & professional.
I would recommend Norris Acura to others.

Lauren Saracino Baltimore, MD,

My overall experience was wonderful. Warren the
manager was fabulous as well as our sales guy and
finance person.

Michael Ey Rosedale, MD,

Everyone I met at this dealership was very easy to
deal with and talk to. In my opinion, this is pretty rare. I
have not had good experiences at dealerships and the
salesman, manager, finance dept. were all great.

Nicholas Pomato Frederick, MD,

The other reason we purchased from Norris Acura
was the service manager Andy. He has treated us
very well in past and felt comfortable with Norris and it
was their deal to loose and they did not. TOTALLY
PLEASED

Mark Sungelo Ellicott City, MD,

Contact Information

Norris Acura West

8559 Baltimore National Pike

Ellicott City, MD 21043
sales Sales:
(888) 348-2905
phone2 Service:
(443) 574-1240
phone3 Parts:
(443) 574-1235

Sales Department Hours

  • Monday: 9:00 AM - 9:00 PM
  • Tuesday: 9:00 AM - 9:00 PM
  • Wednesday: 9:00 AM - 9:00 PM
  • Thursday: 9:00 AM - 9:00 PM
  • Friday: 9:00 AM - 9:00 PM
  • Saturday: 9:00 AM - 5:00 PM
  • Sunday: 11:00 AM - 4:00 PM

See all department hours

Sales Dept. Hours

  • Monday: 9:00 AM - 9:00 PM
  • Tuesday: 9:00 AM - 9:00 PM
  • Wednesday: 9:00 AM - 9:00 PM
  • Thursday: 9:00 AM - 9:00 PM
  • Friday: 9:00 AM - 9:00 PM
  • Saturday: 9:00 AM - 5:00 PM
  • Sunday: 11:00 AM - 4:00 PM

Service Dept. Hours

  • Monday: 7:30 AM - 6:00 PM
  • Tuesday: 7:30 AM - 6:00 PM
  • Wednesday: 7:30 AM - 6:00 PM
  • Thursday: 7:30 AM - 6:00 PM
  • Friday: 7:30 AM - 6:00 PM
  • Saturday: 8:00 AM - 4:00 PM
  • Sunday: Closed

Parts Dept. Hours

  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 5:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed